Why Pool Builders?

2017 Top Choice Award Winner

We are a family business founded on 3 generations dating back to 1971 and experts of in-ground and on-ground swimming pool installations in Ottawa. We specialize in vinyl liner in-ground pool design, sales, and construction as well as pool opening and closing services. Since our start more than 44 years ago, we’ve built over 2,000 pools in Ontario! We bring a professional build and industry knowledge to every project we complete.

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Just sending you a quick note to thank Shanelle, Bob and the Pool Builders team for the excellent job installing our pool. We knew right from the beginning that we were dealing with professionals. The crew was quick, respectful of our home and cleaned up entirely after their work. From the personalized selection of the pool to the many details that are involved installing a pool, Pool Builders were there for us at every step of the way. They took the time to listen to our plans and provided us with the right options. Because they deliver what ...
— Heather and Doug Wright, Stittsville 2017
Hi Shanelle, Just wanted to say a sincere thanks to you and your family for the excellent job you did on the pool. We just love it! Greatly appreciated! Dominic is an excellent teacher, so we at least have a novice understanding of how to run the pool. Also, if you need a referral for any of your clients, please use us. Sincerely, Anthony
— Julie & Anthony, Nepean 2017
Hi Shanelle, I just wanted to send you a quick email to say thank you for all your help/guidance through the pool process. We are so incredibly happy with the final product and have already got a ton of great use out of it. You guys were fantastic to work with! Mandy
— Mandy & Mike, Stittsville 2017
Hi Shanelle, I just wanted to send a quick email to thank you for everything. We are so happy with the pool! Everything went so smoothly, and we couldn't be happier with the job that you guys did. We will definitely be recommending pool builders to anyone who asks!! It's really been a great experience all around. Thanks again!! Megan
— Megan & Mike, Stittsville 2017
You guys have really gone above and beyond to ensure that everything is made right!! I'll thank you and Bob in person for your professionalism but I want you to know that it is very much appreciated as we bring this all to a close. We're very happy with everything and will always be a strong reference for you in the future should the need arise. Thanks again.
— Jeff, Carp 2016
Just wanted to send a quick email to let you know how pleased we are with the pool! From our initial meeting with Josee last summer to her replying to our email this winter while on her honeymoon, we knew we had chosen the right company to build our pool! Fast forward to spring and pool build start, you were so great with guiding us through the process all while answering any questions we had along the way. We really appreciate all the time taken to explain things by your dad Bob and all your brothers, they were so helpful ...
— Chris & Shawna, Richmond 2016
I just wanted to send a quick note to say thank-you for everything you have done to help us to make our dream backyard happen. You and the whole team have been truly amazing! We actually got in the pool tonight (temp was 55 degrees) so it was a bit chilly but hey, I'm from Sudbury so warmer than most lakes this times of year!)
— The Ayres, Stittsville 2016
Bob, Josee, Shanelle and Team, Guys, I just want to thank you for the amazing job you did on our pool install. From the very first contact I was confident I was dealing with a professional company. There are so many horror stories out there about poor pool contractors. I am very happy to say I was not one of them. Your professionalism from the first phone call was excellent. Your company provided an on time and thorough quote as promised and you delivered on what you committed. Your team was flexible and allowed for adjustments along the way. The project ...
— The Mcgees, Barrhaven 2015
Hi Bob, Both Shelley and I would like to take this his opportunity to extend our gratitude for the outstanding, professional and dedicated work you and your family as well as your staff did in building our pool. The attention to detail and care exercised was beyond our expectations. In as much as you and your staff were subject to a backyard that was almost complete, your team rose to the occasion from the design stage, right through to the end of construction process. Of particular note we would like to personally thank:Josée for her creativity in developing plans that produced ...
— Shelley and André LeVasseur, Stittsville 2015
This summer we’ve decided to install our first inground pool! Thanks to Pool Builders the experience we’ve had during this process was wonderful. Outstanding service, very professional and experienced team, exceptional customer care. Thank you Pool Builders, it was a great pleasure dealing with you.
— Teodora, Stittsville 2015
My husband and I were so impressed and happy with Pool Builders. They kept to their schedule, they kept us informed every step of the way. They have a very competent team of people very easy to deal with. We would definitely recommend Pool Builders to our friends and family.
— M&M Dennis, Stittsville 2015
After watching most of our neighbours choose Pool Builders to install their pools, we were certain that we would have a great final product, and they did not disappoint. It was so much fun working with Josee to design a pool to fit our angled and steeply sloped yard; we got our perfectly shaped pool that looks so good it is just like it has always been there. A special thanks to the brothers and fellow installers who did a great job under the extremely hot conditions. We have recommended Pool Builders to many friends and would use them again ...
— Andrew and Lynda Milliner, Stittsville
Our experience with Bob and his team was very satisfying. The team demonstrated pride, devotion, expertise and commitment in their work. They were very respectful around the work site, even though they worked long hours in very hot weather. The end result was a very beautiful pool which we have enjoyed for the past 4 years without any complications. We love it and we were very happy that we chose Bob to build our backyard oasis.
— Anna, Stittsville
From the minute we called Pool Builders, we knew we were dealing with professionals. Bob and his team were awesome! They did an amazing job on our pool. Not only do we recommend them to everyone we meet, we also love showing off our pool to potential clients. Pool Builders are #1 in our book.
— Frank and Mireille, Nepean
We have now had our pool for over a year and love it! Bob and Pool Builders did a great job at a great price. Everything they said they would do, they did! This was our first experience installing a pool, and we are so glad we went with Pool Builders. Great workmanship—you can tell Bob and his crew have been doing this for years! We had our pool installed in the fall, and in the spring Bob came over to open the pool for us and to get it ready for the summer. If we ever have a question ...
— Kevin and Rebecca, Ashton
I must admit I didn’t think it would have been done in time for Canada Day, but the amount of work that everyone did to get this pool done in 7 days was outstanding. We were amazed every day when we came rushing home to see what stage it was at! Everyone was very professional and extremely helpful, especially you with the dozens of emails I sent you and I had a reply within minutes. This made our experience so joyful. Once again, we really appreciate everything Pool Builders has done for us and we would recommend you guys to ...
— Jennifer and Todd Reid
I highly recommend Pool Builders for your pool. From their prompt responses to their knowledgeable staff they get the job done, Well! Thank you to the team at Pool Builders my backyard oasis is fabulous!
— Mari, Kanata 2014
My husband Rob and I had dreamed of a pool for a long time. The day had finally come and the stars aligned for us. We did our research and talked to a few companies. We went with Pool Builders and we couldn't be happier. We first met with Josee in early summer. She was delightful and answered all of our questions. She even mapped out the pool for us in the backyard which is a big deal for someone visual like me. She was never pushy and geared the pool to our needs. Soon Bob and the crew came ...
— Michelle & Rob, Stittsville 2015
I’d like to take this opportunity to say thank you to everyone at Pool Builders for a fantastic experience and making a lifelong dream of being a pool owner come true! From our first conversation with Josée to post sales service with Shanelle, and every point in between, the customer service was remarkable. Communication, professionalism and patience were cornerstones of the customer service experience. We were always able to reach someone the same day a question arose, and all of our questions were answered with patience. Many thanks for the fantastic experience that equals our beautiful new backyard oasis.
— Cara & Parri, Stittsville 2015
First wanted to thank you all for the hard work getting the job done (especially in the heat) - overall we're very impressed with Pool Builders and would definitely recommend you to others. We were very pleased with how you handled our concerns during the installation. Also, having you available as a point of contact made all the difference. Comments from our friends that have had pools built that had issues with communications made us realize how well your company is organized.
— Mike Cain, Ottawa 2015
I contacted Pool Builders sometime last April 2015, a very pleasant lady came to the house, she was completely knowledgeable about what we were thinking of doing, by the end of the appointment she had a detailed report as to the cost of what we wanted to do and with her help as to where to put the pool, the shape and size, she helped with all the small details, when she left we were completely satisfied that we had made the right choice of selecting Pool Builders to put in our pool, we were never pressured into purchasing anything ...
— Maureen And Bill Pim, Carp 2015